Privacy Policy

Our beginning

We – referred to as «We» or «Our» – are dedicated to safeguarding your personal data and respecting your privacy.

This privacy policy explains how we collect, store, process and use the information you share when using the Stable Quantrade website (hereinafter «the Website»).

We are committed to the following core principles:

Transparency in the collection and processing of your personal data:

We make sure you are always fully informed so you can make informed decisions about how your data is handled on the website or when you interact with third-party platforms. We use multiple channels to deliver clear and timely information about data processing.

When specific information is required, we ensure it is provided at the appropriate moment and in the right context.

We are always ready to answer your questions or provide additional clarifications within the framework of applicable law. You can contact us at any time by email: [email protected]

Processing of personal data only for the purposes stated in this policy:

We process your data solely to make the website available, connect you with third-party trading platforms («the Services»), enhance user experience, develop the platform, protect our rights, carry out administrative tasks and meet legal obligations.

We also use data to better understand your needs and preferences.

Resources to safeguard your rights:

We dedicate substantial resources to making sure you can fully exercise your rights as a data subject. You may request access, correction, deletion, restriction or transfer of your data at any time. We will respond in full compliance with applicable legislation.

Protection of your personal data:

While we cannot guarantee absolute security, we apply up-to-date technical and organisational measures to protect your data and will continue to strengthen them.

Our full privacy policy

1. Scope

This policy outlines the types of data we collect, how we process and share them with third parties, and the security measures we implement.

«Personal data» refers to any information that can be linked to an identified or identifiable individual. «Processing» includes any operation such as collection, storage, use, sharing, modification or deletion.

Our services are intended for the general public and are not directed at individuals under 18 years of age. We do not knowingly collect data from minors. If we discover such information has been provided, we will delete it immediately.

2. When do we collect data?

We collect data when you use our services, visit the website or interact with our channels. Some information is provided by you directly, while other data is gathered automatically through analysis of your activity or via third-party partners.

3. No obligation to provide data – but consequences

You are not obliged to share your data with us. However, without certain information we may be unable to provide the full range of services or grant complete access to the website.

4. What types of data do we collect?

This may include activity logs, IP addresses, timestamps, language settings, browser type, device information and error logs. Some of this data may not directly identify you and is therefore not classified as personal data.

Data you provide directly: name, phone number and email address when you contact us or use the platform.

5. Purposes of processing and legal basis

Stable Quantrade processes data only when we have a valid legal basis, for example to deliver services, improve user experience, protect your data or comply with legal obligations.

• You have given consent to the processing of your personal data for specific purposes. This applies when you consciously share data via the website so we can forward it to a third-party trading platform.
• Processing is necessary to protect the legitimate interests pursued by Stable Quantrade or a third party. For example, this may include improving our services or handling legal claims.
• Processing is necessary to comply with a legal obligation to which Stable Quantrade is subject.

If you would like a more detailed explanation of how processing of your personal data supports the legitimate interests of Stable Quantrade or a third party, you can contact us at any time by email.

Below is an overview of the purposes for which we may process your data together with the corresponding legal bases:

6. Transfer of personal data to third parties

Stable Quantrade may share your data with third-party service providers that assist with data storage, hosting, IP information, user experience analysis, research and other technical or diagnostic services.

If you request it, we may also forward certain data to third-party trading platforms. In such cases they will process the data according to their own privacy policies. We may share data with multiple trading platforms.

Stable Quantrade may also share data with affiliated companies and business partners that help us enhance the quality of our services.

We may disclose data to public authorities when required to protect our or third parties’ interests, rights or assets, including in connection with legal proceedings.

Data may also be shared with potential buyers, investors or lenders in the context of merger, acquisition, reorganization or bankruptcy proceedings.

7. Cookies and third-party services

We work with certain third-party services, for example analytics and advertising providers. These services may use cookies or similar technologies governed by their own privacy policies.

A cookie is a small text file stored on your device when you visit the website. It can collect information about your usage patterns, preferences and technical details and is used to improve your experience, remember settings and deliver more relevant content.

We may use both session cookies (deleted when you close the browser) and persistent cookies (that remain on your device until they expire or are manually deleted).

Types of cookies:

Blocking and deleting cookies

You can adjust your browser settings to block or delete cookies. Here are links to instructions for the most common browsers:

• Firefox
• Microsoft Edge
• Google Chrome
• Safari

Please note that blocking cookies may cause some website functions to stop working properly.

NOTE ON ONLINE TRACKING

This service does not currently support «Do Not Track» signals.

8. Storage of personal data

Stable Quantrade will retain your data only as long as necessary for the purposes described in this policy or as required by law, regulation or authority.

If you have given consent, we may share data with third-party trading platforms for up to 12 months, with the possibility of extension after receiving new consent.

We regularly review stored data to ensure it is not kept longer than necessary.

9. Transfer of personal data to third countries or international organizations

Your personal data may be transferred to a third country (outside the EEA) or to international organizations. In such cases Stable Quantrade will apply appropriate safeguards to ensure the data remains protected and that you retain your rights and effective remedies.

If you are resident in the EEA (European Economic Area), such protective measures apply if one of the following conditions is met:

• The transfer is to a third country or international organization that the EU Commission has recognized as providing an adequate level of protection for personal data cf. GDPR Article 45(3).
• The transfer is carried out on the basis of a legally binding and enforceable agreement between public authorities or bodies cf. GDPR Article 46(2)(a).
• The transfer is based on standard data protection clauses adopted by the EU Commission cf. GDPR Article 46(2)(c). You can find these clauses on the EU Commission’s websites.

If you would like more information about the safeguards we use when transferring personal data, you can contact us by email: [email protected]

10. Protection of personal data

We apply technical and organisational security measures to protect personal data against unauthorised access, alteration, loss or destruction. These measures are proportionate to the risk of the processing.

We cannot guarantee absolute security of data transmitted over the internet. Stable Quantrade disclaims responsibility for indirect or unintended damages resulting from data loss or unauthorised access beyond our reasonable control.

In certain cases we may be legally required to share data with public authorities. In such situations our control over the protection of the data may be limited.

11. Links to third-party websites

The website may contain links to external websites or applications operated by third parties. Stable Quantrade has no control over these sites and is not responsible for their processing of personal data. We strongly recommend that you read their privacy policies before providing any information.

12. Your rights regarding personal data

You have the right to request access to the data we process about you, demand correction of inaccuracies, request deletion of data that is no longer needed, and restrict or withdraw consent for specific processing activities.

Right of access

You have the right to obtain confirmation whether Stable Quantrade processes personal data concerning you. If we do, you have the right to access the data and receive information about: purposes of processing, categories of data, recipients (including in third countries), storage period, your rights, right to lodge a complaint, and security measures for international transfers.

You may receive a copy of the data being processed. For additional copies we may charge a reasonable fee. If the request is submitted electronically, the data will normally be provided in a commonly used electronic format.

The right of access must not adversely affect the rights and freedoms of others. If this occurs, we may limit or refuse the request.

Right to rectification

You may request that Stable Quantrade correct any inaccurate or incomplete data concerning you. Where appropriate, you may also provide a supplementary statement.

Right to erasure («right to be forgotten»)

You have the right to request deletion of your data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent and no other legal basis applies, or when the processing is unlawful. We will handle such requests in accordance with applicable law.

Right to erasure («right to be forgotten»)

This right applies if: (a) the personal data are no longer necessary for the purpose for which they were collected; (b) you withdraw consent and there is no other legal basis; (c) you object to processing based on our or third parties’ legitimate interests and there are no overriding legitimate grounds; (d) you object to processing for direct marketing; (e) the data have been processed unlawfully; or (f) the data must be erased to comply with a legal obligation under EU or Ghanaian law.

The right does not apply if the processing is necessary (a) to comply with a legal obligation or (b) to establish, exercise or defend legal claims.

Right to restriction of processing

You may request that we restrict the processing of your data if: (a) you contest the accuracy for a period that allows us to verify the data; (b) the processing is unlawful but you prefer restriction instead of deletion; (c) we no longer need the data but you require them for legal claims; (d) you have objected to the processing pending assessment of our legitimate interests; (e) the data are processed for direct marketing including profiling.

When processing is restricted, the data may only be used with your consent, for legal claims, to protect the rights of others or for important public interests.

Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You may also request that the data be transferred directly to another controller where technically feasible and where the processing is based on consent or contract and carried out by automated means.

Right to withdraw consent

You may withdraw your consent to processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to object

You may object to the processing of your data when the processing is based on legitimate interests. This also applies to profiling. We will then cease processing unless we can demonstrate compelling legitimate grounds that override your interests and rights or if the processing is necessary for legal claims.

You may also object at any time to the processing of data for direct marketing purposes, including profiling related to such marketing.

Right to lodge a complaint with a supervisory authority

You may lodge a complaint with the Data Protection Commission or any other competent supervisory authority in Ghana if you believe that the processing of your personal data violates applicable law.

We will respond to requests concerning your rights within one month of receipt. If necessary, this period may be extended by up to two additional months depending on the complexity and number of requests. You will be informed of any such extension and the reasons for it.

Information provided in response to rights requests is free of charge unless the request is manifestly unfounded or excessive. In such cases we may charge a reasonable fee or refuse to act on the request.

Stable Quantrade may request additional information to verify your identity if we have reasonable doubts.

13. Updates to this policy

We reserve the right to update this privacy policy from time to time. Changes will be published on the website, and significant updates will be communicated clearly. Unless stated otherwise, the updated policy takes effect immediately upon publication.